Effective Date: 15/10/2024
Welcome to DohaShops.com. By using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before accessing or using our services. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By accessing or using the website DohaShops.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of the website.
2. Changes to the Terms
DohaShops reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes to the terms will be posted on this page. Your continued use of the website after changes are made signifies your acceptance of the revised terms.
3. Eligibility
By using DohaShops.com, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You also agree that all information you provide to us is accurate, current, and complete.
4. Pricing and Availability
All product prices on DohaShops.com are listed in Qatari Riyals (QAR) and are subject to change without notice. We strive to ensure accurate pricing, but errors may occur. In the event of a pricing error, we will inform you and give you the option to confirm your order at the correct price or cancel it.
Product availability is subject to stock levels. We do not guarantee the availability of any item listed on our website, and we reserve the right to limit quantities of any product at our discretion.
5. Order Acceptance
When you place an order on DohaShops.com, you will receive an order confirmation via email or WhatsApp. This confirmation does not constitute acceptance of your order. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, payment issues, or suspected fraud.
6. Payment Terms
We accept various payment methods, including credit cards, debit cards, and cash on delivery. Your order will only be processed once payment has been received and confirmed. All payments must be made in Qatari Riyals (QAR).
7. Delivery and Shipping
We offer free delivery within a 35km radius of Doha. For deliveries beyond this area, a charge of QAR 0.5 per kilometer will apply. Delivery times may vary depending on your location and product availability.
8. Returns and Exchanges
We do not offer refunds. However, exchanges are allowed within 7 days of delivery, provided the item is in its original condition and packaging. If the product is defective or damaged, please contact our customer support team for assistance.
For more information, please refer to our Refund and Returns Policy.
9. Limitation of Liability
DohaShops is not liable for any direct, indirect, incidental, or consequential damages that arise from the use or inability to use our website, products, or services. We make no warranties, either express or implied, regarding the accuracy, reliability, or availability of the website.
10. Intellectual Property
All content on DohaShops.com, including but not limited to text, images, graphics, logos, and software, is the intellectual property of DohaShops or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
11. User Conduct
You agree to use DohaShops.com only for lawful purposes. You are prohibited from violating or attempting to violate the security of the website, including accessing data not intended for you, using the website for fraudulent activities, or attempting to interfere with the website’s functionality.
12. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience, and we are not responsible for the content or practices of any linked sites. You access these third-party websites at your own risk.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Qatar. Any disputes arising from your use of the website or these terms will be subject to the exclusive jurisdiction of the courts of Qatar.
14. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
- Email: support@dohashops.com
- WhatsApp: +974 7000 1782
By using DohaShops.com, you agree to these terms and acknowledge that you have read and understood them.